Terms of Service

Effective date: September 9, 2026

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between LinqplusAI Co., Ltd. ("the Company") and users in connection with the alladhere service ("the Service") provided by the Company.

Article 2 (Definitions)

  1. Service: the social media content monitoring and performance analysis service provided by the Company.
  2. Client: a corporation or organization that has entered into a service agreement with the Company.
  3. User: an individual who accesses the Service with an account issued by the Company at a Client's request. Users are either administrators (Company staff) or viewers (Client staff).
  4. Monitored account: a social media account that a Client has asked the Company to monitor. This includes the Client's own accounts and third-party accounts (such as competitors). The Company reviews and records only content and metrics that the account has made public.
  5. Connected account: an account owned or legitimately operated by a User that the User has linked to the Service directly through the platform's official authentication procedure (OAuth). This is an optional feature and availability varies by platform.
  6. Platform: an external social media service such as TikTok, Instagram, Facebook, or YouTube that is subject to monitoring or connection.
  7. Analysis data: content information and performance metrics that the Company has recorded from monitored accounts or retrieved from connected accounts, and any information derived from them.

Article 3 (Effect and amendment of the Terms)

  1. These Terms take effect upon posting on the Service.
  2. The Company may amend these Terms within the bounds of applicable law. Amendments and their effective date are announced at least 7 days in advance; amendments unfavorable to Users are announced at least 30 days in advance and notified individually by email.
  3. A User who does not agree to an amendment may stop using the Service and terminate the agreement through the Client. Failure to express refusal by the effective date is deemed acceptance.

Article 4 (Content of the Service)

The Company provides:

  1. Periodic recording of the public content list and public performance metrics (views, likes, comments, saves, shares, etc.) of monitored accounts designated by the Client. Company staff directly view each platform's public pages and record the information, or retrieve it through an official API the platform provides for public data. The Company determines the frequency and method.
  2. Aggregation of recorded metrics by period, account, and platform, and dashboard visualization.
  3. (Optional) Retrieval of content and metrics from the User's connected accounts through official APIs, displayed alongside.
  4. Other supplementary services determined by the Company.

The Company may change the content of the Service and will announce changes and their effective date in advance.

Article 5 (Formation of the agreement and account issuance)

  1. The Service is provided under an agreement between the Company and the Client. User accounts are issued by the Company by invitation at the Client's request. Public sign-up is not offered.
  2. By setting a password through the invitation email or signing in with a Google account, the User agrees to these Terms and may use the Service.
  3. The Company may refuse to issue an account, or suspend it afterward, where identity theft, false information, technical impediment, or intent to violate the law is found.

Article 6 (Account management)

  1. Users manage their own account credentials and may not transfer or lend them to third parties.
  2. Users must notify the Company immediately upon becoming aware that their credentials have been compromised. The Company is not liable for damage resulting from failure to notify.
  3. The Company records key actions such as logins, data uploads, and settings changes for security purposes.

Article 7 (Monitored accounts)

  1. The Client is responsible for confirming that accounts it asks to be monitored are public accounts. The Company does not access private accounts, private content, or information that requires login.
  2. The information the Company records is limited to content information (post URL, publication date, format, caption) and public performance metrics that anyone can view on the platform. Comment text, commenter information, and follower information are not recorded.
  3. The Company determines its recording methods within the bounds of each platform's terms and applicable law. Recording for a particular account or platform may be restricted due to platform policy changes, blocking, or service interruption beyond the Company's control, in which case the Company will notify the Client without delay.
  4. If the owner of a monitored account requests deletion of their account information, the Company handles the request under the procedure in the Privacy Policy.

Article 8 (Connected accounts)

  1. Users may connect only accounts they own or have legitimate authority to operate. Connection is established only when the User personally approves it on the platform's authentication screen.
  2. Users must comply with the platform's terms and policies and are responsible for any issues arising from violations.
  3. Users may disconnect at any time by emailing the Company or by revoking permission in the platform's app management settings.
  4. The accuracy and completeness of data provided by a platform are governed by that platform, and the Company makes no separate warranty.

Article 9 (User obligations)

Users must not:

  1. Use another person's account without authorization or access another Client's data without permission.
  2. Resell or publicly distribute analysis data obtained from the Service to third parties without the Company's prior consent. Internal business use within the Client is permitted.
  3. Interfere with the stable operation of the Service or generate abnormal requests by automated means.
  4. Reverse engineer the Service or attempt to extract its source code.
  5. Infringe the intellectual property rights of the Company or third parties.
  6. Violate applicable law.

Article 10 (Ownership and use of data)

  1. Rights to original content of monitored and connected accounts belong to the respective rights holders. The Company processes such content only to the extent necessary to provide the Service.
  2. Data uploaded by a Client or recorded by the Company for a Client is viewable only by that Client. The Company keeps each Client's data separate.
  3. Rights to analysis methods, dashboard designs, and software created by the Company belong to the Company.
  4. The Company may use statistically processed information that cannot identify any individual Client or account for service improvement and research.
  5. Processing of personal information is governed by the separate Privacy Policy.

Article 11 (Provision and suspension of the Service)

  1. The Service is provided 24 hours a day, year round, in principle. Data is refreshed at the interval set by the Company (by default once a week).
  2. The Company may restrict or suspend all or part of the Service due to equipment maintenance, failures, traffic surges, platform outages or policy changes, natural disasters, or other unavoidable circumstances, with prior notice where foreseeable and subsequent notice otherwise.

Article 12 (Termination)

  1. A Client may terminate the agreement at any time by notifying the Company.
  2. The Company may restrict use or terminate the agreement after prior notice where a User or Client violates these Terms; in urgent cases, notice may follow.
  3. Upon termination, the Company destroys the Client's data in accordance with the Privacy Policy.

Article 13 (Limitation of liability)

  1. The Company is not liable where it cannot provide the Service due to natural disasters, force majeure, platform outages or policy changes, or other causes not attributable to the Company.
  2. The Company is not liable for disruptions caused by the User or the Client.
  3. Recorded metrics are the values each platform made public at the time of recording. The Company does not warrant their accuracy or completeness or any particular business outcome. The Client is responsible for decisions made on the basis of analysis results.
  4. The Company does not intervene in disputes between a Client or User and third parties.

Article 14 (Fees)

  1. Fees, payment methods, and refund conditions are governed by the individual agreement between the Company and the Client.
  2. Changes to standard fees are notified to Clients at least 30 days before they take effect.

Article 15 (Dispute resolution)

  1. The Company, Clients, and Users will negotiate in good faith to resolve disputes amicably.
  2. Disputes not resolved by negotiation are subject to the jurisdiction of the court having jurisdiction over the Company's head office.
  3. These Terms and use of the Service are governed by the laws of the Republic of Korea.

Addendum — These Terms take effect on September 9, 2026.

Company

  • Name: LinqplusAI Co., Ltd.
  • Representative: Joonhee Choi
  • Address: #903, 5 Eonju-ro 86-gil, Gangnam-gu, Seoul, Republic of Korea
  • Business registration number: 542-81-04284
  • Contact: support@alladhere.com

This English version is provided for reference. In the event of any discrepancy, the Korean version prevails.